We're Here to Help

Need assistance? Have questions? We're just an email away. Our team is dedicated to helping you succeed with ViralWave Studio.

Email Support

Send us an email and we'll get back to you within 24 hours.

contact@viralwavestudio.com

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Response Time

We typically respond to all inquiries within 24 hours, often much sooner.

General QuestionsWithin 24 hours
Technical IssuesWithin 12 hours
Account IssuesWithin 6 hours

Frequently Asked Questions

How do I get started?

Create an account, choose a plan, and add a card through Stripe. Eligible new customers get 7 days of full access before the selected monthly plan is charged, and can cancel before the trial ends.

What is Brand Authority?

Brand Authority lets you upload photos of yourself so our AI can generate custom images featuring you in every post, helping you build personal brand recognition.

How many tokens do I get?

Free accounts get 10 tokens monthly. Pro plans include 400 tokens, and Powerhouse plans include 1000 tokens per month.

Can I cancel anytime?

Yes! You can cancel your subscription at any time. There are no long-term contracts or cancellation fees.

Still Need Help?

Don't see your question here? We're always happy to help with any questions or concerns you might have.